We’re happy to keep our promises and make sure you get your money’s worth. From the moment you arrive at the airport until you leave for your flight home, you will get everything promised in the package without any issues.
HIDDEN VALLEY SAFARIS | PEOPLE | GUIDES
At Hidden Valley Safaris, we pride ourselves on going above and beyond in our efforts to provide exceptional service to our guests. Our mission doesn’t stop at solely meeting the requests of our guests, but rather, we strive to anticipate their needs. We understand that during a luxury safari, our guests want to feel right at home, even when they’re thousands of miles away. That’s why our commitment to excellence can be seen in the daily actions of our dedicated team members, from our skilled driver guides and concierges to our safari planning specialists and the Pintos themselves. We’re all passionate about ensuring that our guests enjoy an unparalleled experience with us. It’s our people who make the difference, and it’s their unwavering dedication that has earned us the title of “World’s Best” among our guests. So join us on safari today and see why we’re more than just your average safari experience.
Our Team
When embarking on a safari, one cannot underestimate the importance of having a great team on the ground. At Hidden Safaris and Valley Safaris, we prioritize the satisfaction and enjoyment of our guests above all else. Our strong reputation within the industry has enabled us to attract Africa’s finest safari staff, who are not only highly skilled and knowledgeable but also exude a passion for their work that is contagious. We are proud to say that many of our team members have chosen to spend their entire professional careers with us, a testament to the rewarding and fulfilling experience of working with us. From planning and logistics to guiding and hospitality, our team is committed to ensuring that every aspect of your safari is seamless and enjoyable, leaving you with unforgettable memories that will last a lifetime.
Our Guides
Our company goes above and beyond in our selection process when it comes to hiring Driver Guides. We choose individuals who possess exceptional skills in paying attention to even the most subtle details. In addition to their keen eye, our Driver Guides are also known for their genuine friendliness and unwavering dedication to providing excellent customer service. We believe that this combination of qualities creates an unsurpassed wildlife experience that is unmatched by any other. Our Driver Guides, who are carefully screened and meticulously selected, not only offer their expertise and knowledge but also create a pleasant and hospitable environment for our clients. You can trust that with our exceptional Driver Guides, your wildlife adventure will be memorable and a one-of-a-kind experience.
Customer Service
We are proud to offer our valued customers access to our exceptional Concierge Service, which is available around-the-clock, every single day of the week, no matter where your Hidden Valley safari takes you. We want our clients to feel secure in the knowledge that they have a reliable point of contact, no matter where they may find themselves, be it deep within the heart of the bush or right in the heart of Arusha’s bustling downtown area. Our dedicated and professional Concierge team is there to cater to your every need and to ensure that your experience with us remains utterly unforgettable. Our knowledgeable and friendly team members are available to connect with you in locations such as Arusha and Canada, providing you with the peace of mind that comes with knowing that you have constant access to high-quality assistance whenever you need it.